Get In Touch

We're real people and we actually read every message.

Whether you have a question about your order, need help choosing the right color or size, or just want to say hi — we're here and we'd love to hear from you.

As a brand new brand every single customer matters to us deeply. We promise to get back to you within 24 hours, usually much sooner.

The best ways to reach us:

📧 Email shoplakeshorerow@gmail.com We respond within 24 hours

📱 Instagram @lakeshorerow DM us anytime — we check this daily

🎵 TikTok @lakeshorerow Comment on any video and we'll reply

Common Questions:

Before reaching out check if your answer is here:

Where is my order? Orders are processed within 1–3 business days and ship within 5–7 business days. You'll receive a tracking number by email the moment your order ships.

Can I change or cancel my order? Contact us within 12 hours of placing your order and we'll do everything we can to help. After 12 hours the order may already be processing.

Do you offer returns? Yes. We offer a full 30-day return policy on unused items. Contact us first and we'll walk you through the process.

Thank you for supporting a small brand that's just getting started. It genuinely means the world to us. 

— Lakeshore Row